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I am a Cookie Mom. More than that, I am this year's Cookie Cupboard for the five troops our Fearless Leader manages. As such, I get to use "eBudde", the online cookie sale management tools used by the Girl Scouts. And this is a good thing.
What is not so good is the tutorial. I didn't go to the training session for troop leaders, being, like, not a troop leader. Apparently it was done through a mixed media presentation: part Power Point, part point-and-click demo of the system on screen, with the two nice leaders (who introduce themselves and every other person in the room with each tutorial module) narrating/explaining/muttering as they switch from Power Point to PC demo mode. I realize that, because this is a volunteer-run operation, no one wants to redo the demos for online use: record the original training session, break it into six (six!) modules, put it on line, then go do real life stuff. But. But! In the first tutorial module they explain how to go online to get into the eBudde system. Which is grand, except that to access the eBudde system and get to the tutorial you've already figured out how to log in, create a profile, and potched around enough to find the tutorial, in which case...why is it even there? And the explanations are a weird combination of telling too much of the obvious and glossing over the things I really want to know.
And it's all painfully slow. I know that a some of the people who will be using these systems are not regular computer users (it seems odd, in 2009, that there are any people in this country young enough to have Girl Scout children who don't regularly use a computer, but I must not assume that everyone is computer literate), but boy, howdy, it is slow, both in terms of pace and in terms of interface.
There is no solution for this. I need to sit through all six 5-15 minute modules sifting for the data I really need so I can manage the Cookie Cupboard. I just needed to come somewhere and wail about it. Aargh.
What is not so good is the tutorial. I didn't go to the training session for troop leaders, being, like, not a troop leader. Apparently it was done through a mixed media presentation: part Power Point, part point-and-click demo of the system on screen, with the two nice leaders (who introduce themselves and every other person in the room with each tutorial module) narrating/explaining/muttering as they switch from Power Point to PC demo mode. I realize that, because this is a volunteer-run operation, no one wants to redo the demos for online use: record the original training session, break it into six (six!) modules, put it on line, then go do real life stuff. But. But! In the first tutorial module they explain how to go online to get into the eBudde system. Which is grand, except that to access the eBudde system and get to the tutorial you've already figured out how to log in, create a profile, and potched around enough to find the tutorial, in which case...why is it even there? And the explanations are a weird combination of telling too much of the obvious and glossing over the things I really want to know.
And it's all painfully slow. I know that a some of the people who will be using these systems are not regular computer users (it seems odd, in 2009, that there are any people in this country young enough to have Girl Scout children who don't regularly use a computer, but I must not assume that everyone is computer literate), but boy, howdy, it is slow, both in terms of pace and in terms of interface.
There is no solution for this. I need to sit through all six 5-15 minute modules sifting for the data I really need so I can manage the Cookie Cupboard. I just needed to come somewhere and wail about it. Aargh.